Inkjet has changed how printers define themselves. For the last 40 years five categories described the print industry. Companies would say their primary purpose was transactional, direct mail, financial, commercial or specialty print. Print buyers, procurement teams, lines of business staff, and original equipment manufacturers (OEM) sought services based on the category the company fit in.

With significant increases in postage rates, marketers must justify their direct mail budgets and the results they are enabling. The USPS has an interest in getting companies to mail more even with the higher rates. To demonstrate the value of physical mail driving consumers to digital channels while providing postage discounts the USPS launched a series of promotions. The benefits for mailers include more effective mail with improved response and conversion across all channels.

Inkjet is delivering substantial return on investment for direct mail programs. This is the second article of a two-part series on how next generation inkjet is delivering results for direct marketing firms.

I recently spoke with Mark DeBoer, Senior Vice President of Darwill about their inkjet journey. They are a national integrated marketing company with two production facilities. They provide omnichannel services for direct marketing programs including data, creative, production, mail, and reporting solutions for their customers across many B2C industries.

Direct mail continues to be a critical component for many marketing plans for both B2C and B2B products and services. It’s always more effective than digital-only channels like email or social media ads. Three trends are driving new strategies in direct mail marketing.

• Consumer expectations for brands to know my preferences

• More data and tracking to understand the correlation between online and offline transactional behaviors

• Inkjet technology driving improved and complex workflow